FAQ

Frequently Asked Questions (FAQ)

Q: How does the checkout process work on Stylesmod?
A: Shopping at Stylesmod is designed to be fast, secure, and effortless. Simply explore our latest collections, add your favorite products to your cart, and click the cart icon in the top-right corner to review your selections. When ready, click “Proceed to Checkout,” enter your shipping and payment details, and confirm your order. Before submitting, please double-check all information to ensure accurate and timely delivery.

Q: How do I enter my shipping and payment information?
A: During checkout, you’ll be asked to provide your shipping address, billing details, and contact information. Our website stylesmod.com uses advanced SSL encryption to protect your personal and payment data. If you create an account, your information will be securely stored to make future checkouts even faster and more convenient.

Q: Which payment methods does Stylesmod accept?
A: Stylesmod accepts a variety of secure and trusted payment options, including Visa, MasterCard, American Express, Discover, PayPal, and Stripe.
If you encounter any issues while completing your payment, please contact us at support@stylesmod.com, and our team will be happy to assist.

Q: Can I modify or cancel my order after purchase?
A: We process orders quickly to ensure prompt delivery. If you need to make a change or cancel your order, please email support@stylesmod.com as soon as possible.
If your order hasn’t shipped yet, we’ll gladly update or cancel it for you. However, once the order has been dispatched, we may no longer be able to make changes.

Q: How do I track my order?
A: After your order has shipped, you’ll receive a shipping confirmation email containing your tracking number and a direct link to follow your package in real time.
If tracking updates seem delayed or unclear, don’t hesitate to reach out to support@stylesmod.com, and our team will contact the carrier on your behalf.

Q: What is Stylesmod’s return policy?
A: Your satisfaction is our priority! If your purchase doesn’t meet your expectations, Stylesmod offers a simple and transparent return process within the eligible return period.
All returned items must be in their original condition and packaging. Once your return is received and inspected, your refund or exchange will be processed promptly.
For full details, please visit our Return Policy page.

Q: How can I reach Stylesmod customer support?
A: Our friendly customer support team is always ready to help. You can contact us anytime via the Contact Us page or by emailing support@stylesmod.com.
We aim to respond to all customer inquiries within 24 hours.

Q: What should I do if I receive a damaged or incorrect item?
A: We sincerely apologize for any inconvenience this may cause. Please email support@stylesmod.com with your order number and photos of the damaged or incorrect item.
Our team will review your case promptly and arrange a replacement or refund based on your preference.
At Stylesmod, your satisfaction and trust mean everything to us.